Legal Profit Center : Grow Profits and Business

Make your attorneys, legal assistants and firm administrators more productive.

LegalProfitCenter™ from Alternate Access enables lawyers to spend less time handling administrative functions and more time focusing on the big picture, be it winning a case or completing a legal transaction.

Use the robust capabilities of LegalProfitCenter to proactively measure the effectiveness of timekeepers on their account billing.

You can be confident that every inbound call is answered promptly and routed appropriately. You are in control of when and how to implement special features - such as priority handling for VIP callers or voice recording of important client details.

Reduce overall cost of your communications infrastructure by applying technology in an integrated and smart way. Alternate Access will work with you to identify those areas in your business where you can best take advantage of your phone system’s capabilities, translating into optimal performance and efficiency in your operations.

Proactively manage attorney availability and access
Handle client calls with optimal confidentiality and efficiency
Log and Track client calls for accurate billing
Record and archive calls in client folders
Integrate remote offices seamlessly and consistently

Grow Client Relationships

Make your clients more satisfied.

Successful law practices know that clients start to form opinions about the quality of the firm before they even speak to an attorney. By implementing the LegalProfitCenter solution, you can drastically reduce the incidence of telephone tag; ensure client confidentiality while capturing important details of conversations; and impress VIP clients or colleagues by recording personalized prompts or messages for them.

You may incorporate Case and Practice Management applications such as LexisNexis TimeMatters® to activate point-and-click dialing and screen-pops that work with your client and case files. Using LegalProfitCenter, you shorten the overall time it takes to bring up a case record without sacrificing quality or client care. More work completed in less time yields higher profits for you!

Receive VIP client calls anytime and anywhere
Create personalized, recorded case updates for clients to retrieve at their convenience
Broadcast voice bulletins to clients who share a special interest [e.g. class action suit]