Legal Profit Center : About Us

Alternate Access is the #1 reseller of Vertical TeleVantage business phones systems along the eastern seaboard. With customers from New York to Florida and North Carolina to Nevada, the company has earned the highest level designation, an Elite Business Partner, from Vertical Communications for four consecutive years.

Alternate Access’ mission is to propel small and medium business organizations to a sustainable and replicable competitive advantage within their respective industry by leveraging the benefits of Converged Communication applications.

This is done by providing consulting [methods], open systems [products], application development [customization] and comprehensive support to solve complex communication problems in a timely and cost effective manner.

In the legal industry, Alternate Access has evaluated technologies in the market such as IP-PBX and VoIP phone systems, fax servers, and web collaboration tools as well as industry applications for case management, practice management and timekeeping and to identify “best of breed” solutions that can be employed to solve “real” business problems in law practices.

Understanding that each firm has a unique environment and work flow, Alternate Access has built an implementation team to integrate components effectively at client sites for optimal operations efficiency and client care.

LegalProfitCenter enables you to identify and address operational opportunities that can grow your firm’s profits, while being more responsive to your client base. And it does this transparently, through sophisticated call tracking and in-depth reporting capabilities. LegalProfitCenter is backed by Alternate Access’s 360° Customer-Centric Service Model which keeps the needs of your law firm at the center of our solution offerings.